Privacy Policy

Effective Date: 1/20/2026

Prestige Touch Cleaning, LLC (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, request a quote, schedule a service, or communicate with us. This policy is intended to comply with applicable privacy laws in the State of North Carolina and the United States.

Information We Collect

Prestige Touch Cleaning, LLC may collect personal information that you voluntarily provide, including but not limited to:

Full name
Email address
Phone number
Service address
Service details, preferences, and special instructions
Payment-related information (processed securely through third-party payment providers)

We may also automatically collect non-personal information such as IP address, browser type, device information, and website usage data for analytics and website improvement purposes.

How We Use Your Information

Your information may be used to:

Provide, schedule, and manage cleaning services
Respond to inquiries and deliver accurate quotes
Confirm appointments and send service notifications
Process payments and issue invoices or receipts
Improve our website, services, and customer experience
Comply with legal and regulatory obligations under North Carolina law

Prestige Touch Cleaning, LLC does not sell, rent, or trade your personal information to third parties.

Sharing of Information

Prestige Touch Cleaning, LLC may share your information only as necessary:

With trusted third-party service providers (such as payment processors or scheduling platforms) who assist in operating our business
When required by law, court order, or government regulation in the State of North Carolina
To protect our legal rights, property, or the safety of our business, employees, or clients

All third-party providers are required to maintain the confidentiality and security of your information.

Data Security

Prestige Touch Cleaning, LLC implements reasonable administrative, technical, and physical safeguards to protect your personal information in accordance with industry standards. While no system can guarantee absolute security, Prestige Touch Cleaning, LLC takes appropriate steps to protect your data from unauthorized access, disclosure, or misuse.

Cookies & Website Analytics

Our website may use cookies or similar technologies to enhance functionality and analyze website traffic. These tools help us understand how visitors interact with our site. You may disable cookies through your browser settings; however, some website features may not function properly.

Your Privacy Rights (North Carolina Residents)

As a North Carolina resident, you have the right to:

Request access to the personal information we maintain about you
Request corrections or updates to your information
Request deletion of your personal information, subject to legal, contractual, or operational requirements

To exercise any of these rights, please contact us using the information below.

Third-Party Links

Our website may include links to third-party websites. Prestige Touch Cleaning, LLC is not responsible for the privacy practices, policies, or content of those external sites.

Updates to This Privacy Policy

Prestige Touch Cleaning, LLC reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. Continued use of our services or website constitutes acceptance of the revised policy.

Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, please contact us.